Ofcom to make switching ISP easier

Ofcom has published its latest proposal relating to telecoms, with the body advocating a process designed to make it easier to change your telecoms and/or broadband provider. And also to put an end to some of the industry’s less salubrious practices, such as “slamming”, being.. more

Ofcom report shows less silent calls

A new report from Ofcom shows that less consumers are receiving silent or abandoned calls from companies as a result of action taken by the regulator. Silent or abandoned calls are.. more

Sky ahead in customer service survey

The latest research from Ofcom has revealed the best and worst ISPs for customer service. The study is intended to provide consumers with comparable information to help them make more informed.. more